Meet your trusted CX partner
Springboard is the first CX agency designed to empower stay-at-home moms and dads, enabling them to raise their families while contributing their expertise to leading brands.
We are a curation agency, not just a service provider. We carefully match CPG brands with seasoned CPG and CX experts who have direct experience in the industry. For example, skincare brands are paired with medical estheticians, ensuring that every customer interaction is guided by authentic, professional knowledge. Our model is a first-of-its-kind hybrid between staffing and a BPO. We offer the flexibility and personalization of staffing with the efficiency and scalability of a BPO, giving brands the best of both worlds.
Trusted and elite partner:
By integrating AI, smart automation, and machine learning, we optimize workflows, predict customer needs, and enhance agent performance. Our experts focus on high-value interactions, while automation streamlines repetitive tasks, ensuring faster response times and improved customer satisfaction. Springboard is reimagining what CX can be—building expert teams, creating meaningful connections, and supporting talented moms who are redefining what it means to work from home. Our Springboard promise is to maintain 70% of our workforce dedicated to women and/or women who have opted to become stay-at-home moms.
We hire talented and knowledgable team members to take the HR hassle off your plate. Here are a few of the companies our team has previously worked for:
Need support or want to connect? Send us a message—we’d love to hear from you.
We’re here to answer your questions and help however we can.
